The monthly statement provides a complete summary of your charging activity and related invoices for a selected month. You can generate it directly from the Invoices section of the Cariqa app.
How do I generate a monthly statement?
You can generate a monthly statement in just a few simple steps:
Open the Invoices section in your Cariqa account.
Tap the "Download Monthly Statements" button at the top of the page.
Select the month you'd like to download.
Months with at least one charging transaction will be selectable.
Months without any activity will appear greyed out and cannot be selected.
Confirm your selection.
Note: You can generate the statement for one month at a time.
Once confirmed, the statement will be prepared and sent to your registered email address.
The email will include a secure download link to a ZIP file containing your monthly CSV report, individual PDF invoices, and a PDF summary.
What’s included in the monthly statement ZIP file?
The ZIP archive contains:
📄 A monthly summary statement in PDF format
💳 A CSV file listing all charging transactions
🧾 Individual PDF invoices for each charging session
Can I request a statement for any month?
Yes, but you can request a statement only for months in which you had charging transactions.
I didn’t receive the email, what should I do?
If you triggered a statement but haven’t received the email:
Check your spam/junk folder
Confirm that the email address you specified is correct
How long is the download link valid?
The download link in the email is valid for 7 days only. Please save the files before it expires.
Is the download secure?
Yes. Each ZIP file is delivered via a unique, time-limited download link sent to your email. The link is accessible only to you and expires after 7 days for added security.